Hershey Dental Associates, LLC

Madge Fab 6 months ago

I've called for months trying to get an appointment,and when promoted to the new patient part of the call. A recording comes on saying they aren't taking new patients to maintain the patients they have. Which is an odd mission statement for a business. I really wanted to go here,but unfortunately have moved on to another dentist. I just think that it should be made known on their website they aren't seeking anyone else's business to cater to the patients they've locked in.

Travis Wylie 8 months ago

I was a patient here for a few years and I’m leaving this office due to many issues. Back in November 2024 I had an appointment and they said I had a cavity when I was having new issues. They ”fixed” My cavity and my bite was off. I had to come in four times to have them grind down the filling more in my bite is still off and my tooth is very sensitive to this day and I can’t chew on my upper right side of my mouth. I’m now trying to switch offices and when I call them to get my records, I’ve left numerous messages no one has ever got back to me. I sent their office text messages and they’re claiming they don’t have any records of the text messages. I’ve noticed over the years this office has become very unorganized. There are far better options out there, and if you look at the yelp reviews and not the misleading Google reviews you’ll understand who this office really is.

Lisa Sibley 9 months ago

I cannot say enough good things about this practice. All of the staff I've dealt with (hygienist, billing, reception, check out) have been very nice and extremely helpful. The hygienists I've spoken to about the problems I'm having (caused by my previous dentist) have been so empathetic, supportive, encouraging and helpful. The dentist I had a consult with was also very understanding, sympathetic and informative. And finally their specialist (extractions, root canals) set my mind at ease as well. I like having alternative options (such as no fluoride, ozone, homeopathic remedies, etc.). I cannot believe the level of excellence & support I've experienced so far. Wish I had come here sooner. Thank you so much, Hershey Dental!

Beth Lloyd 9 months ago

Don't get suckered into their "Sweet Tooth" package. Life happens. Family members die. People have to relocate. Settle estates. Because I called about 9 days past my Sweet Tooth expiration, they refused to even honor ONE of the two included cleanings and X-Rays. I only asked for one since I was partly at fault. They refused. So I paid $399 for absolutely nothing. And they were OK with that. Thieves.

Baileyava 9 months ago

I don’t ever review, ever… until now. I chipped a front tooth and called to see if I could get an appointment before Christmas. They got me in right away. Emily was incredible! She said “ I’m just doing my job,” But it was much more. With the waiting room full, she took her time like I was a family member. She apologized for being a perfectionist, but that is what I appreciated most. she loves her job, and that shows!Thank you for fixing my smile, Merry Christmas!